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Archive for December 2013

Serpentine Belt Service at AutoSurgeonInc in Lansing

Posted December 31, 2013 12:00 PM



Don't you hate it when you hear that squeal from under the hood when you're zipping down a busy Lansing road? It usually means there is a problem with the serpentine belt. The serpentine belt powers a lot of engine accessories. It runs the alternator - which charges the battery; the water pump - which cools the engine; the air conditioning and the power steering pump. All are pretty important parts. It is called a serpentine belt because it snakes around a bunch of engine components.

Serpentine belts are amazingly tough. They can last for years and go long distances. Like all moving parts, however, they eventually wear out. If your belt breaks while you are driving around Lansing, everything will come to a halt within minutes. You need to stop the vehicle immediately or it will overheat, potentially causing engine damage. You can be sure that it won't happen at a convenient time or place. (As if there was a convenient time or place!) You might even need to get your vehicle towed to AutoSurgeonInc. It's no wonder that vehicle manufacturer's recommend a belt replacement on schedule. It's one of those "have-to's."

Lansing drivers who hear a squeal when accelerating, or a slow, slapping sound at idle, should have their serpentine belt looked at. The pros at AutoSurgeonInc in Lansing will visually inspect your belt to see if it needs to be changed sooner than scheduled. If the belt has more than three or four cracks every inch or couple of centimeters, has deep cracks that penetrate half the depth of the belt, is frayed, is missing pieces or has a shiny, glazed look, it needs to be replaced regardless of age or mileage.

Serpentine belt replacement is relatively inexpensive, especially compared with the cost and inconvenience of being stranded or getting a disabled vehicle back to AutoSurgeonInc for repairs.

You're mom was right: an ounce of prevention really is worth a pound of cure.

AutoSurgeonInc
1820 E Kalamazoo St
Lansing, Michigan 48912
517-374-8940



How Do You Save Gas in Lansing, Michigan?

Posted December 31, 2013 12:00 PM



No one in Lansing, Michigan, likes to spend a chunk of change at the gas pump. Rising Michigan fuel prices, however, have spurred Lansing drivers to focus on how to improve their fuel economy. North Americans literally drive billions of miles/kilometers less each month during times of high fuel prices. But we still need to drive (we love our vehicles, after all!), so it makes sense to try and increase our fuel economy however we can.

Let's look at a real life example. This man has one of those really big SUVs. Lots of kids and horses to haul around, you know. His family was planning a four day camping trip. Here's what he did to cut his fuel costs:

First, he installed a new, high flow engine air filter. Then he had his service center change his oil, flush his cooling system and service his front and rear differentials along with the transfer case. He also had a fuel system cleaning, replaced his PCV valve and breather element. He also made sure his tires were up to the recommended pressure.

Now this cost several hundred dollars. But keep in mind, it all needed to be done anyway – it was all scheduled, and some of the work was overdue.

So he headed out, loaded with nine people and pulling a trailer with everything needed for four days of camping. When the trip was over, he tallied his costs.  Turns out, he got the best fuel economy on that vehicle up to that point. It had improved 25 percent! He saved $48.00 on that trip alone. And the savings keep on coming every day.

Here's a quick summary of what you can do to save fuel in Lansing, Michigan. First get caught up on your routine maintenance. Nearly every scheduled service item can boost fuel efficiency. If it's time for a tune-up, git'er done at AutoSurgeonInc. That's a big item.

If your Check Engine light is on, have your service advisor at AutoSurgeonInc figure out why and fix it. Check Engine problems can be real gas wasters.

Proper tire pressure and wheel alignment can really help Lansing drivers as well. Try not to carry around a bunch of stuff. An extra 100 pounds can cost a mile per gallon.

Now you may not want to hear this, but the single biggest fuel waster for most Lansing folks is their right foot. Zooming away from stop lights and hot rod lane changes really waste fuel. Take it easy on Michigan roads and Lansing streets: don't speed, and plan ahead.

Finally, you may have noticed that we haven't mentioned any magic pills or devices that will double your mileage. That's because there aren't any. Some may help a bit, but there are a lot of "miracle fuel saver" scams in Michigan. Don't shell out any to swindlers; you need it to buy gas!

Do some research and check with your service advisor at AutoSurgeonInc in Lansing before spending your hard earned cash.

AutoSurgeonInc
1820 E Kalamazoo St
Lansing, Michigan 48912
517-374-8940



Service Center Standard and Procedures

Posted December 18, 2013 12:00 PM

All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome.

That is why Lansing automotive service centers including AutoSurgeonInc have procedural standards for each service they perform. AutoSurgeonInc technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, Michigan service centers can assure a quality outcome. The job is done right every time and Lansing customers leave happy with how their vehicle performs.

Each company trains its technicians to standards. The Michigan automotive industry as a whole is very committed to standards of excellence and encourages individual Michigan service center operators to apply them to every vehicle they service.

An example is how AutoSurgeonInc grades problems and communicates their recommendations. If your service advisor tells you that a repair or replacement is required it must meet the following criteria:

The part no longer performs its intended purpose
The part does not meet a design specification
The part is missing

They may suggest repair or replacement:

If the part is close to the end of its useful life - just above discard specifications or likely to fail soon
To address a customer need or request - like for better ride or increased performance
To comply with maintenance recommended by the vehicle manufacturer
Based on the technician's informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is recommended because the part has failed. If the pipe were rusted, corroded or weak but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car's handling, but his shocks haven't failed. The may suggest replacement of the shocks to satisfy the customer's wishes.

Under these guidelines the Lansing car repair shop must refuse partial service of a required repair if the repair creates or continues an unsafe condition.

Let's say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that Lansing service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician's recommendations.

The Michigan automotive service industry and AutoSurgeonInc want the best for you and for you to keep coming back.

AutoSurgeonInc
1820 E Kalamazoo St
Lansing, Michigan 48912
517-374-8940

 



What to Do In Case of an Accident

Posted December 17, 2013 12:00 PM

If you've ever been in a vehicle accident around Lansing, Michigan, even a minor one, you know how upsetting it can be. It's hard to think straight and know what to do.

Let's review what you should do in case of an accident in Lansing, Michigan:

When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in Michigan, even if it's not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver's license or even jail time in our local Lansing lockup.

Most places, including Michigan, require that you try to help someone who is injured by calling for help or performing first aid if you are able.

Warn other Lansing motorists by putting out flares, using your flashers or lifting your hood.

Call 911 as soon as possible. Tell the operator if medical or fire help is needed.

Always file a police report. It's tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you won't have an objective report to help defend yourself.

Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don't. Never admit fault or guilt to anyone, including the police officer. Sometimes we may feel at fault, but in the eyes of Michigan law, the other guy may be responsible.

Truthfully give the officer the facts: such as, "I was going 35 miles per hour," or, "I was going 55 kilometers per hour," not, "I wasn't speeding." Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer's name and badge number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver's license number and expiration
  • Insurance information

Also take down a description of the other vehicle, license plate and vehicle identification number (VIN). Most insurance companies don't record license plate numbers, so the VIN is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can't wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary.

Always call your insurance agent or your Michigan auto insurance company's 800 number.

Call or see your local Lansing physician if you think you may have been injured.

We here at AutoSurgeonInc hope that you never have to use this information and wish you happy travels.

AutoSurgeonInc
1820 E Kalamazoo St
Lansing, Michigan 48912
517-374-8940



Fuel Saving Tip: Tire Pressure Saves Fuel In East Lansing

Posted December 3, 2013 12:00 PM



Under-inflated tires waste gas for lots of folks in the East Lansing area. Think how hard it is to walk in sand – you just have to work harder because of the resistance. When your tires don't have enough air in them, their rolling resistance is dramatically increased and it simply takes more gas to get from Lansing to East Lansing.

Lansing Tire Pressure Always check your tire pressure when you gas up at one of our local East Lansing service stations. If they're low – even just a little bit – bring them up to proper pressure. There's a sticker on the inside of your driver's door that gives the manufacturer's recommended tire pressure.

And don't rely on your tire pressure monitoring system to alert you to when you need more air. The TPMS system is set to warn you when pressure drops twenty percent below recommendations. That's severely under inflated and you needed more air a long time ago. And if you have a slow leak – get it fixed right away at Auto Surgeon Inc.

Get some air and save some gas.



Why a Trip Inspection Is a Good Idea

Posted December 3, 2013 12:00 PM

At AutoSurgeonInc we get a lot of Lansing drivers asking about vehicle trip preparation. That's a big deal. You could be driving through mountains and deserts in some pretty lonely areas around Michigan, so it's important to know that the vehicle is up to the task and won't leave you stranded.

Smart Lansing drivers plan ahead for a major road trip – and there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around Lansing to see if you can feel any vibrations: Are the wheels in balance? Is the car tracking straight? Is the alignment ok? Come to AutoSurgeonInc for a peace-of-mind trip inspection.

1820 E Kalamazoo St
Lansing, Michigan 48912
517-374-8940

The next thing is a full service oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over 75,000 miles/120,000 km, you may consider putting in the high-mileage formulation to clean harmful sludge deposits in the engine. 

How about your transmission and brakes? Have you had your transmission and brakes inspected in the last six months?

How are your wiper blades? There's nothing like not being able to get rid of the bug juice on a long road trip away from Lansing.

Check your owner's manual for any other recommended services, and have AutoSurgeonInc in Lansing do the multi-point inspection before you head out on your trip.

Consider also having the coolant system serviced at AutoSurgeonInc – you want to stay within the vehicle manufacture’s recommendations. If you're towing a trailer around Michigan you'll want to be keep in mind that you'll be going a long way under severe conditions.

A lot of Lansing drivers overlook severe conditions like towing, Michigan summer heat or driving on dirt roads. Plan ahead for your next road trip – AutoSurgeonInc wants you to get there and back.



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What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Just a word of thanks for the top notch done to Wema's Carolla and for the thoughtful communication with our Tanzanian exchange student. Not only did you fix her car, but also handled arranging towing, all in a narrow window of time. Wema is delighted to have her car back, running better than ever. Couldn't be more happy with your service! quotes-image
, 01/05/2021
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My son limped his vehicle into Auto Surgeon's parking lot . The vehicle is on its last leg and we just needed to get it up and running for a few more weeks til my son graduates. The proper repairs were out of the budget so Bill came up with a solution that made sense for this vehicle, Bill didn't have to adapt for us but he did, and the price was more than fair. Don't hesitate to call Auto Surgeon for any repair.quotes-image
, 12/04/2020
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