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NAPA   

GUARANTEES

AUTO SURGEON > WHAT WE DO > GUARANTEES

NAPA WarrantyThe NAPA AutoCare Peace of Mind Warranty
Covers Parts and Labor on Qualifying Repairs and Services for 24 Months/24,000 Miles.

There's no greater peace of mind than knowing you have one less worry by having your vehicles serviced by the professionals at your local NAPA AutoCare Center. They stand behind their work with the NAPA AutoCare Peace of Mind Warranty.

It's a written warranty that is honored at more than 14,000 locations nationwide - more than any other automotive repair brand.

So - no matter where your travels take you - if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby.

What are the Benefits to You?

  • Included FREE with your qualifying repair or service work.
  • Covers parts and labor on qualifying repairs and services for 24 months/24,000 miles.
  • Extend your coverage to 36 months/36,000 miles when you use your NAPA AutoCare EasyPay Credit Card (applications available at participating locations).
  • Honored nationwide by thousands of NAPA AutoCare Centers, so you're protected even when you travel.

1-800-LET-NAPA (538-6272)

  • hours

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    7:30AM - 5:30PM
    7:30AM - 5:30PM
    7:30AM - 5:30PM
    7:30AM - 5:30PM
    7:30AM - 5:30PM
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  • Contact us

    Auto Surgeon

    1820 E Kalamazoo St
    Lansing, MI 48912
    517-374-8940
    Email Us | Get Directions

  • Vehicle tips

    • According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
    • The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
    • Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
    • Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
    • Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
    • A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
    • Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
    • Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
    • Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
    • Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
    • Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
    • Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
    • Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
    • Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
    • Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
    • Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
    • Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
    • Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
    • Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
    • Inspect the suspension system regularly. This will extend the life of the vehicle's tires.

ASSOCIATIONS

  • NAPA AutoCare Center
  • ASE (Automotive Service Excellence)
  • IATN (International Automotive Technicians' Network)
  • Jasper
  • Car Care Aware

Testimonials

  • Bill earns a strong recommendation for great customer service and for the excellent repair he did on my car. For all future car needs, Bill will be my first call.
    -Sherry A.

  • My daughter brought her GMC in for a noise in the suspension and a air bag issue- Bill and his staff did a great job in diagnosing and repairing the vehicle with keeping us updated on the process. Thank You
    -Brian/Amber

  • My husband has taken his car to Auto Surgeon for many years and has nothing but praise for their expertise and customer service. We both trust that whatever the problem, we're in good hands with Bill and his team. Today it was my car's turn to need repairs. Within 90 minutes of dropping it off, they contacted me with a diagnosis and an estimate. By early afternoon, my car was ready. First-rate experience, start to finish. No one wants car problems, but if you have them, this is the place to go.
    -Ginnie P.

  • Auto Surgeon has been honest with me since I've been bringing my truck and car to them to be serviced. Just last week, I needed my car repaired by the weekend. I took it in on Friday am (major work done) and they had it back to me at 4:30 that afternoon. They take care of you from the time you drop it off until you pick it up. First class all the way! They will be doing work on all my vehicles. Oh yeah, I even stole a pen from Bill. Thanks!!!!
    -Steven Jacobson

  • Auto Surgeon guys have always been honest and up front with me. They get the job done and let you know anything else going on trying help you out before it becomes a problem.
    -Ryan - Lansing, Michigan

  • I didn't have any actual work done, but they were very honest with me when they took a look at my vehicle and told me exactly what needed to be fixed. There were also priced very fair. I will definitely return in the future!
    -Matt T. - Lansing, Michigan

  • Great speed and efficiency on all repairs. Communication between Bill and myself was very quick and he notified me right when my car was fixed. My family returns for multiple reasons. Great service and car care, but overall because Bill is a great business owner and always takes the time to go above and beyond by helping to explain what we can do to maintain good care on my car. Will definitely be returning.
    -Sam Rathbun - Haslett, Michigan

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Auto Surgeon

1820 E Kalamazoo St
Lansing, MI 48912
517-374-8940
Email Us



Serving: Lansing, Waverly, East Lansing, Okemos, Holt, Haslett, Owosso, Ionia, Howell

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