Best Auto Repair, Lansing

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CUSTOMER SURVEY

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Auto Surgeon is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Auto Surgeon we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

What People Say About Us

  • reviewicon
    , 01/05/2021

    Just a word of thanks for the top notch done to Wema's Carolla and for the thoughtful communication with our Tanzanian exchange student. Not only did you fix her car, but also handled arranging towing, all in a narrow window of time. Wema is delighted to have her car back, running better than ever. Couldn't be more happy with your service!

  • reviewicon
    , 12/04/2020

    My son limped his vehicle into Auto Surgeon's parking lot . The vehicle is on its last leg and we just needed to get it up and running for a few more weeks til my son graduates. The proper repairs were out of the budget so Bill came up with a solution that made sense for this vehicle, Bill didn't have to adapt for us but he did, and the price was more than fair. Don't hesitate to call Auto Surgeon for any repair.

  • , 10/09/2020

    I have passed this place on the bus every day for 6 years and have always gotten a smile out of their sign out front having such nice little positive messages. So when I finally got a car and needed my brakes done, they were my first choice. Not only were they incredibly friendly and professional, they identified what I thought was a minor inconvenience and explained how it could be a problem down the road (pun very much intended) while fixing it for me. I will absolutely be coming back for anything I need done in the future!

  • Bill earns a strong recommendation for great customer service and for the excellent repair he did on my car. For all future car needs, Bill will be my first call.

  • reviewicon

    My daughter brought her GMC in for a noise in the suspension and a air bag issue- Bill and his staff did a great job in diagnosing and repairing the vehicle with keeping us updated on the process. Thank You

  • reviewicon

    My husband has taken his car to Auto Surgeon for many years and has nothing but praise for their expertise and customer service. We both trust that whatever the problem, we're in good hands with Bill and his team. Today it was my car's turn to need repairs. Within 90 minutes of dropping it off, they contacted me with a diagnosis and an estimate. By early afternoon, my car was ready. First-rate experience, start to finish. No one wants car problems, but if you have them, this is the place to go.

Call us for service: 517-374-8940

NAPA AutoCare Center
ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
BG Products
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