Why People in Lansing Hesitate to Get Their Vehicle Serviced
Posted June 29, 2012 12:00 PM
A recent report stated that over 80 percent of the vehicles on our Lansing, Michigan, roads have one or more service or repair that's needed but hasn't been taken care of. Now that's a lot of undone service. That translates into something over 160 million vehicles in North America alone. Some of the neglected items are minor. Others are serious safety concerns.
There are several reasons we hesitate to take care of recommended services, especially services that our Lansing automotive advisor recommends when we're in for something else, like an oil change.
The first issue boils down to comfort with car care. We don't always feel we know enough to make good decisions. Some of that can be attributed to the fact that vehicles are so reliable these days. They almost become an appliance. Of course you love your vehicle, but if you don't have to worry about it breaking down all the time, you're not forced to think as much about preventive maintenance.
Perhaps your dad knew a lot about cars and always made sure they were taken care of. He was very comfortable dealing with his local Lansing service center. People who don't know as much about cars hesitate to ask questions because they don't want to look ignorant.
It's human nature. But there's so much to know in this world, and we can't all be experts in everything. So we specialize. It's very important to ask questions of any specialist, whether it's your doctor, financial advisor or your automotive technician in Lansing, Michigan.
Your service advisor at AutoSurgeonInc wants to answer your questions. We want you to understand the recommendation and why it needs to be done.
That brings us to the next issue; people say that they don't always know if they really need the service or if they are just being sold something.
At the heart, it speaks to trust. Do you trust your Lansing service center and your service advisor? Trust has to be earned, and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on manufacturer's maintenance schedules.
In other words, "You don't have to trust me, you can trust your owner's manual."
Your Lansing service center has computer databases that contain the manufacturer's recommendations for almost all vehicles, so they don't need to rummage through your glove box to look for your owner's manual to know what to do.
Basically, the engineers who designed the car say, "Here's when you need to have it serviced." That's who makes the recommendation, not the technician. He's just reminding you.
Now you do need to trust your Lansing technician's experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concerns and make a good decision about whether or not to have something done.
That brings us to the third issue; money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And we have another list of places we want it to go. Auto maintenance isn't usually on either of those lists.
Look, everyone who works at AutoSurgeonInc has a family budget, too. They can relate. Maybe a little look behind the scenes would be helpful.
Service centers like AutoSurgeonInc invest heavily in training, diagnostic equipment and tools so that they can make repairs and perform services as efficiently as possible. And like any other business, they have labor costs, insurance, rent, utilities, shop and office supplies, taxes and so on.
We work hard to make sure that we diagnose the problem correctly and fix it right the first time. That's the only way we can maintain our reputation and remain in business. If we're not satisfying our customers and providing a good value, you won't come back and the service center won't be around for long.
When there is a real budget concern, your AutoSurgeonInc service advisor can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.
Let's say you have a serious problem with your brakes. That's a safety concern, so a technician can't ethically say, well, let's put that off for a couple of months. What they can do is take care of the brakes now and address the cabin air filter or transmission service next month.
Ask us for more details.
AutoSurgeonInc 1820 E Kalamazoo St Lansing, Michigan 48912 517-374-8940
Buying the Right Tires and Wheels in Lansing, Michigan
Posted June 19, 2012 12:00 PM
Everyone in Lansing, Michigan eventually replaces their tires, whether it's because they're worn out or they're just looking for something different. There are so many great tire choices in Lansing, it can be difficult to sort them out. Let's group the broad spectrum into several categories that will help in the selection process.
One category is often referred to as "summer tires". Summer tires are designed to be driven on the road when temperatures are generally above 45 degrees F (7 degrees C). Their tread design is optimized for traction on dry roads around Michigan and they're also able to effectively displace water on rainy roads.
So if you live where its summer all year round, these tires will work well for you. If you like maximum performance in warm weather, but still live where it gets cold and snowy, you'll want to change your summer tires for winter tires as the weather starts to change.
There's a range of tires within the winter tire category. If you live where there's a lot of snow and ice, look for the mountain and snowflake icon that signifies a severe snow rating. If you have milder winters and still want a performance component, they make a winter tire for you as well.
For many people, an all-season tire is the answer. You will give up some of the performance at the extreme ends of the summer tire/ winter tire spectrum, but you will find a long wearing tire that gives both good highway performance and winter traction on our Lansing, Michigan, roads.
Within the all-season category, there are many choices that your tire advisor at AutoSurgeonInc can help you evaluate.
AutoSurgeonInc 1820 E Kalamazoo St Lansing, Michigan 48912 517-374-8940
Defensive Driving in Lansing, Michigan
Posted June 12, 2012 12:00 PM
There was a man in the Lansing area who learned that most car accidents occur within a mile of home – so he moved. (Just kidding!)
When we think of defensive driving, we often focus on our local Michigan highway situations. The fact of the matter is we need to be just as careful close to home in Lansing, because that's where we do most of our driving. We can't let our familiar surroundings keep us from driving defensively.
Defensive driving begins with the proper attitude. Have in mind that you won't let anyone take your safety away from you. You'll be aware of your surroundings, road conditions, other vehicles and hazards. And the first person to be concerned with is you: start with your own environment.
Don't leave without securing all occupants including children and pets. Watch for loose items that can become projectiles during evasive maneuvers.
Driving too fast or too slow increases the chance of an accident.
Never drive impaired: Alcohol is a factor in half of all fatal crashes. Never drink and drive.
Other impairments include being sleepy, angry, daydreaming or talking. If you suddenly wonder how you got where you are – you're not paying enough attention.
Keep your windows clean and uncluttered. No fuzzy dice and stickers.
Keep your car in good shape so that it handles properly: Maintain tires, lights, brakes, suspension, wheel alignment and steering.
Always use your turn signals while driving around Lansing, Michigan. Avoid other vehicles' blind spots.
Don't drive faster than your headlights – if you can't stop within the distance you can see, you're going too fast.
Avoid driving over debris in the road. Even harmless looking items can cause damage or an accident.
Keep your wheels straight when waiting to turn at an intersection in Lansing . That way if you're hit from behind, your car won't be pushed into on-coming traffic.
My daddy always said that when you drive, you're actually driving five cars: yours, the one in front, the one behind and the ones on either side. You can't trust that other drivers will do the right thing, so you've got to be aware of what they're doing at all times.
If you see another car driving erratically, weaving, crossing lanes, etc., stay back. Take the next right turn if you're downtown Lansing, or take the next exit on the Michigan highway. Notify the police if you see someone driving dangerously in our Lansing community.
Never follow too close. The minimum distance is the two second rule. Pick a landmark ahead, like a tree or road marker. When the car in front of you passes it, start counting: 'one-one-thousand, two-one-thousand.' If you pass the landmark before reaching two-one-thousand, you're following too close.
Remember that the two second rule is the minimum – it assumes you're alert and aware. Three seconds is safer. Move out to five seconds or more if it's foggy or rainy.
Someone will inevitably move into your forward safety zone – just drop back and keep a safe distance.
If someone follows you too closely, just move over.
Don't play chicken by contesting your right of way or race to beat someone to a merge. Whoever loses that contest has the potential to lose big and you don't want any part of that. So stay alert, constantly scan around your car and arrive safely.
AutoSurgeonInc 1820 E Kalamazoo St Lansing, Michigan 48912 517-374-8940
Handling Distractions While Driving Around Lansing
Posted June 6, 2012 12:00 PM
We've all seen people do crazy things while driving to or from Lansing. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. All of these are an accident waiting to happen.
The truth is everyone in Lansing Michigan is distracted when we drive. Traffic, road construction and other things outside the car are beyond our control. But the distractions inside our car are things we can often control.
Here's some things that'll give you more control in your car, and help keep your attention on the roads around Lansing Michigan.
Drivers who are 16 to 20 years old tend to be more distracted by the radio, CD or MP3 player.
Drivers who are 20 to 29 are more distracted by passengers in the car, including small children.
And those over age 65 tend to be more distracted by objects or events that are outside of the vehicle.
Other factors like fatigue, stress and lack of sleep make it harder to pay attention to driving – no matter what age we are. People are also distracted by thinking about relationships, family issues, money and bills. So what can we do to manage these distractions? Well, the first thing is to eliminate as many as we can.
When you get in your car, make sure you're belted in; that the seats, steering wheel and mirrors are adjusted; and your radio or CD player is ready.
Secure any loose objects in the car that can fall on the floor and interfere with your driving.
If you have a drink, make sure it's spill-proof and put in a cup holder. Pets should also be contained.
If you're riding with kids, make sure they're wearing seat belts or secured in safety seats. You may want to give em some distractions to keep them quiet and sitting in their seats. Don't get involved in their arguments while you're driving. Pull over if you need to find a toy or break up a fight.
If you eat while driving, keep it to simple finger foods that aren't messy.
Learning your car's controls before you drive is another way to improve your safety. Know how to work the radio by touch. The same goes for heating and air conditioning controls.
If you have to use a cell phone, a hands-free system is best. But remember, the biggest cell phone distraction isn't the phone itself – it's the conversation. Keep conversations brief and light, or pull over if you can. Your reaction time is much slower when talking and driving, so allow more space between you and the car ahead of you. Know your local laws – it may be illegal to be on the phone or text in the Lansing Michigan area.
And if you really think you have to shave, change your clothes or put on make-up while driving – you're wrong. Just start getting ready earlier so you have enough time to finish those things before you drive into Lansing Michigan.
Auto Surgeon Inc 1820 E Kalamazoo St Lansing, Michigan 48912 517-374-8940
Remember, driving is probably the most dangerous thing you'll do all day – so don't make it any worse. Use these tips to keep you and your loved ones safer behind the wheel.
Just a word of thanks for the top notch done to Wema's Carolla and for the thoughtful communication with our Tanzanian exchange student. Not only did you fix her car, but also handled arranging towing, all in a narrow window of time. Wema is delighted to have her car back, running better than ever. Couldn't be more happy with your service!
John Jackson (Wema), 01/05/2021
My son limped his vehicle into Auto Surgeon's parking lot . The vehicle is on its last leg and we just needed to get it up and running for a few more weeks til my son graduates.
The proper repairs were out of the budget so Bill came up with a solution that made sense for this vehicle,
Bill didn't have to adapt for us but he did, and the price was more than fair. Don't hesitate to call Auto Surgeon for any repair.